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Delsan Office Systems Corporation

Field technician- Laser printer - copier & inkjet (CEBU BASED)

Delsan Office Systems Corporation • Cebu • onsite
Posted: 20 hours ago
Manufacturing mid

Job Description

Provide technical support to customers through phone, email, and chatTroubleshoot and resolve issues related to software, hardware, and network connectivityCreate and maintain documentation of support tickets, including solutions and workaroundsCollaborate with product development team to identify and resolve recurring issuesDeliver exceptional customer service to ensure customer satisfactionEducation: At least a 2-year degreeExperience: Minimum of 2 yearsTechnical backgroundExcellent problem-solving skillsEffective communication abilitiesDriving skills

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