File Manager

Are you the analytical and customer-focused File Administrator we are looking for? In this role, you will be responsible for managing files, monitoring tasks and coming up with solutions for both clients and colleagues. With your critical attitude and organizational talent, you will contribute to process improvements and empathetic service delivery. We offer you an attractive salary, meal vouchers, and the opportunity to telecommute. Start your career in a rapidly changing environment and apply now to become part of our enthusiastic team!DescriptionYou manage files and monitor tasks based on current priorities, agreements made and daily consultations with your fellow file managers;Your strong analytical skills enable you to provide effective solutions for clients, colleagues or agency staff;You think constructively and make suggestions to improve processes and procedures, putting both the client and the efficiency of our internal organization first;You provide a customer-oriented and empathetic service, both by phone and in writing, taking into account applicable regulations;Driven by a natural desire to learn, you strive to continually expand your knowledge and skills in this rapidly changing technological environment.ProfileHas 0 to 2 years of relevant work experience;has a critical and analytical mind, with strong organizational skills;shows a keen interest in investment products;works accurately and remains calm under pressure, respecting deadlines;is customer-oriented and has strong communication skills;thinks creatively and constructively to solve problems and improve processes;is a team player who contributes to a positive group atmosphere;has a good command of Dutch and French; knowledge of English is an added advantage;is familiar with MS Office applications.OfferAs a consultant, we offer you a permanent contract with the following benefits;Attractive gross salary;Flat rate expense allowance;Meal vouchers;Health and group insurance;A car or mobility budget after 1 year of activity;12 ADV days in addition to the statutory 20 days;Partial telecommuting.