Company DescriptionFilmhouse Cinemas is a dynamic film exhibition company with a style that incorporates multifarious features, including state-of-the-art cinema technologies and luxurious dine-in cinema services; administered by a professional operations management. Job DescriptionEssential Duties and Key Responsibilities include the following and other duties as may be assigned: To oversee the management of the day to day activities of the cinemas. To support the business manager in driving daily retail profitability by maximising RPH & minimising shrinkage and wastage. To pro-actively manage operational costs on a day-to-day basis.
Support the business manager in the effective management of controllable costs, third party contractors and team members. To plan, perform and manage operational tasks within the cinema. To continually give feedback to the business manager and colleagues’ ways in which Cinema Operations could be improved and to always champion the needs of the guest and team membersTo maximise the performance of all employees by team work, motivation and effective coaching and performance management. Undertaking administrative tasks, setting shift rotas and organizing staff renumeration.
To propose and prepare in conjunction with the filmbooking department, performance schedule plan to meet business plan objectives. To drive daily retail profitability by maximising RPH & minimising shrinkage and wastage. Ensure the cinemas meets set audience targets each week/period. QualificationsMinimum of 3 years in operations management at a supervisory level (retail experience preferred)Excellent customer relationship and managementMust be a good Team player with excellent ability to multi-tasking and able to adapt to varying situations.
He/ She must have the ability to keep abreast of the trend in this field of expertise and make practical application of specialized knowledge in everyday situation. Must have a deep understanding of Health and SafetyExcellent report writing and presentation skillsGood Microsoft Office, excel and power point usageJob knowledgeCustomer Relation SkillsNegotiation & Networking SkillsPersonal CredibilityPlanning and Organizational SkillsCommunication SkillsAnalytical skills
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