Finance and Operations Manager

Who we are💙Here at Waitwhile, we're on a mission to eliminate the 1 trillion hours people spend waiting in lines every year. Our platform combines virtual waitlists, scheduling, real-time updates, messaging, and analytics to make access to places, services, and events seamless—online or in person. Trusted by 10,000+ companies, Waitwhile has already helped over 150 million people enjoy a radically better waiting experience. Our clients include IKEA, Chanel, Costco, Google, Delta Airlines, and thousands more. We’re just getting started, and we need your help.The role 💼We’re looking for a Finance & Operations Manager to keep our day-to-day business running smoothly and efficiently. In this hands-on role, you’ll take ownership of financial processes like billing, AP/AR, and expense management alongside HR and general operations to ensure everything works like clockwork. You’ll be the go-to person for keeping things organized, efficient, and moving forward.This is a great opportunity for someone who loves details, thrives on structure, and wants to grow into a broader Finance or Operations leadership role as Waitwhile continues to scale.What you’ll do 🚀Finance & accounting (key focus)Own our day-to-day financial workflows, including accounts payable/receivable (AP/AR), billing, expense reporting, and vendor payments. You'll work hands-on in tools like Stripe, QuickBooks, and Fortnox, supporting accurate reporting and SOX-compliant processes. We’re looking for someone with solid accounting knowledge and experience who can take initiative, work independently, and continuously improve how we operate.Vendor & systems managementManage SaaS vendor contracts, license renewals, and optimize costs across tools like Slack, Notion, GSuite, and Zoom.HR & people operationsSupport onboarding/offboarding, time sheet compliance, and Swedish payroll in collaboration with our accounting partner. You'll also handle confidential tasks related to employee records and benefits.Office, travel & cultureOversee office operations in Stockholm, including supplies and landlord/vendor relations. Organize travel, team events, company all-hands, and culture initiatives that drive engagement.What skills you need 📖1–2 years of experience in finance/ops within SaaS, consulting, or accounting/FP&A.Fluency in Swedish & English, both spoken and writtenProven ability to run structured processes across finance, HR, and operations.Strong attention to detail and process-driven mindset.Tech-savvy and comfortable with modern SaaS tools.Hands-on and willing to tackle day-to-day tasks as well as bigger challengesStrong communication skills and a collaborative approach.Experience with accounting and expense tools (QuickBooks, Fortnox, Concur, Expensify) and CRM/billing platforms (Hubspot, Stripe).A degree in finance or a related field is preferredBonus skills & attributes 🙌Experience scaling processes in a growing SaaS company.A passion for building efficient systems and making work easier for others.A great place to work ❤️We want Waitwhile to be an incredible place to work. We offer great benefits and perks, flexible working hours, and lots of interesting challenges. We believe in making work fun and rewarding, care about your growth, and are committed to your success.Waitwhile has a positive, diverse, and supportive culture—we look for people who are curious, inventive, and strive to be a little better every day. We aim to be smart, humble, hardworking and, above all, collaborative. If this sounds like a good fit for you, what are you waiting for? Apply now!