Finance Operations Support Senior - EY Global Delivery Services

The opportunityAs Operations Support Senior Associate, you will serve as a trusted advisor to the ES Finance leadership, overseeing a range of administrative, operational, and reporting responsibilities to ensure streamlined and effective operational processes. You will play a key role in consolidating data and information, maintaining reports, managing communications, and developing presentation materials for our stakeholders. Additionally, you will engage in ad-hoc projects and business initiatives, contributing to the overall success of the organization.Your Key ResponsibilitiesProvide valuable insights to the leadership team and support leaders in executing ES Finance strategyParticipate in the global planning and FTE forecasting processesCoordinate with different SF SPOCs for managing resource databases, support operational needs, manage projects and compiling information as requiredSupport the client billing management and perform aging analysis, to ensure timely collection and to alert respective leaders for any potential risksMaintain the headcount database while ensuring accuracy and completenessAssist in guest relations and coordinate logistics for client and leadership visitsExecute ad-hoc tasks and create presentation materials for leadership and clientsActively participate in process improvement and efficiency projects to achieve operational excellence and effectivenessProvide operational and administrative support to the team, including BCP and procurementSupport in meeting the operational KPIs such as timesheet compliance, mandatory learning completion, RTO monitoring, etcManage communications, including drafting announcements, facilitating meetings, producing live events/townhalls, maintaining distribution lists and managing shared mailboxesDeliver reporting requirements to GDS stakeholders as neededSkills And Attributes For SuccessWe seek individuals who possess exceptional organizational skills, adaptability, and keen attention to detail. Our ideal candidate is an operations support with a genuine desire to contribute to the organization, embodying a growth mindset and the ability to collaborate effectively with diverse personalities. Your commitment to continuous learning and teamwork will be invaluable in driving our collective success.To qualify for the role, you must haveA bachelor’s degree in business, finance, or operations managementOutstanding spoken and written EnglishWhat We Look ForWe’re interested in professionals who have excellent communication and business relationship skills who are eager to be the 'Go To' contact for operational topics while supporting the ES Finance Leadership as a trusted business advisor, develop effective working relationships with the extended Finance team and leadership, becoming a key point of contact.Shows positive attitude towards workProblem-solver - ability to analyze problems, design and propose solutionsTeam-player attitudeAbility to prioritize and manage conflicting demandsA global mindset and ability to communicate and work effectively across culturesStrong ability to build relationshipsGood communication skillsIntermediate Word, Excel & PowerPoint skillsPower BI and SharePoint knowledge is not required, but an advantageWhat We OfferEY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across different locations – Argentina, India, Mexico, Spain, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.About EYEY | Building a better working worldEY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.If you can demonstrate that you meet the criteria above, please contact us as soon as possible.The exceptional EY experience. It’s yours to build.