Financial Analyst ( AR B2B US Collection)

🚨 We’re Hiring: Financial Analyst ( AR B2B US Collection ) 🚨📍 Location: Gurgaon Sector 48 Year of Experience- 2-3 Years ( Relevant 2 Years)🕔 Shift Timings: 5:30 PM – 2 AM 🏢 Work Model: WFO (Two-way cab facility provided within hiring zone)🔧Essential Duties and Responsibilities: • Make and respond to calls & emails sent to customers to ensure Collection & Dispute Resolution on aged invoices as per defined SOP. • Identify and resolve payment discrepancies, and answer client inquiries to get invoices paid. • Skip Trace and contact clients to get overdue invoices paid. • Knows how to apply cash and can research and resolve payment posting issues, ensuring accurate application of funds. • Follow up with various departments to get supporting documents/ info for dispute resolution.• Ensure timely collections on aged invoices and ensure Call/Email Queues are cleared as per defined TAT. • Work proactively with Stakeholders to resolve customer issues and ensure first call resolution. • Deliver quality customer service by researching & responding to all internal & external partners' inquiries quickly, effectively and with expertise.✅ Ideal Candidate:Work timings: 5:00 PM to 2:00 AM • 2-3 years Relevant Exp.- 2 year • Fair knowledge of end-to-end B2B Collections • Skilled in verbal and written communication • Focus on continuous improvement initiatives • Experienced in working on different ERP's 📧 Interested? Send your resume to skakkar@peoplescout.com or contact on 8077360738Let’s connect and explore how you can grow your career with us! 💼