Financial Forensic (Senior Associate/Manager)

At PwC, we help businesses to work smarter and grow faster. We partner with our clients to build effective organisations, innovate and grow, reduce costs, manage risk and regulation and, leverage talent. Our aim is to support businesses in designing, managing and executing lasting beneficial change. Our practice provides a comprehensive range of professional services and experience to deliver large scale, cross territory transformation projects, wherever our clients need us to be – from strategy through to execution.About the Role:Manage the assigned KYC cases/population to the team.Actively manage the priorities and workload of each analyst and QC in the team.Monitor actual daily progress, statuses, issues and escalations in the team.Participate in daily production meetings to discuss the progress and priorities as well as other project management updates.Mainly responsible for the team’s approach or strategy in meeting production and quality targets.Support the Delivery Manager on overall operations management.Collaborate with the leadership team on the metrics used to measure performance of analysts and QCs.Monitor and record monthly staff performance based on KPI.Responsible for attendance management and capacity planning.Report/Escalate issues, blockers and risks.Provide coaching and performance feedback to team members.Organize daily team huddles to provide updates, discuss issues, and set priorities.Liaise with project's key stakeholders.Qualifications:Bachelor’s degreeMinimum of 2 years’ experience or extensive knowledge in one or more of the following areas:Anti-Money Laundering (AML) regulatory and non-regulatory requirements, Know Your Client (KYC) onboarding and periodic reviews, external investigative reporting or equivalentProven ability to handle highly confidential information with discretion and a strong focus on client privacyExperience in process and internal control improvements, including FCPA and anti-bribery complianceStrong analytical skills and a proactive mindset, with excellent communication skills in both Thai and EnglishAbility to think creatively and assertively when proposing solutions to complex problemsHigh flexibility and attention to detail, with the ability to multitask and meet evolving business prioritiesResilience in the face of challenges, with enthusiasm and motivation to thrive in a fast-paced, high-pressure environmentCommitment to meeting delivery and quality targets, supported by solid project management skillsSupervisory experience in team managementExperience in KYC quality control/assurance or equivalentIntermediate proficiency in Microsoft Excel