Job Description
We are seeking a dedicated Fintech Customer Support Representative located in Gainesville, Georgia.Assist customers with account inquiries, transaction issues, and technical support via phone, email, and chat.Provide professional and timely solutions to ensure customer satisfaction.Educate clients on platform features and financial products.Document and escalate complex issues to appropriate teams.Maintain knowledge of industry trends and company services. Skills needed: excellent communication, problem-solving, and multitasking abilities, with a customer-focused mindset.Benefits include: competitive salary, health insurance, paid time off, and opportunities for growth in a dynamic fintech environment.
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