Job Description
We are seeking a dedicated Fintech Customer Support Representative in LaGrange, Georgia to assist clients with their financial technology needs.Responsibilities IncludeProviding prompt and professional support via phone, email, and chatResolving customer inquiries related to account management, transactions, and technical issuesEducating clients on product features and troubleshooting solutionsDocumenting interactions and maintaining accurate recordsCollaborating with teams to improve service quality and customer satisfactionSkills NeededExcellent communication and problem-solving skillsAbility to handle multiple inquiries efficientlyStrong attention to detail and customer focusBasic understanding of financial technology tools and platformsEnjoy competitive benefits, including health insurance, paid time off, and opportunities for growth in a dynamic fintech environment.
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