Sales Operations Manager

We are looking for an experienced Sales Operations Manager to help us drive our growth, manage sales operations and identify new opportunities for our business. To excel in this role you should be a highly resourceful, detail-oriented, and driven individual with great organizational and communication skills. This role will be interacting directly with the Director of Sales on a daily basis. This is a contract role providing coverage while our Sales Operations Manager is on maternity leave. The initial contract is expected to last 3–5 months. Weekly hours will vary depending on lead flow and sales activity.

There may be potential to extend or evolve the role based on company needs and performance. This is a remote position. All applicants must be available to work between 9 a. m. - 1 p. m. EST (more overlap with 9 a. m. - 5 p. m. EST is even better, if possible!). Your main responsibilities will include:

Managing day-to-day operations of the sales teamSupporting the sales team in meeting their goalsManaging and keeping track of KPIs and metricsTracking performance and sales metrics within a CRM (Pipedrive), and managing our CRM and supporting systemsManaging workflow automationIdentifying qualified leads from digital campaigns, conferences, referrals, and tradeshows, and cold calling/setting up meetings with qualified prospectsEnsuring all sales prospects are properly nurturedMaintaining a strong sense of pace and urgency to ensure work is completed on timeTools we use: PipedriveApollo. ioSlackAsanaGoogle SuiteAI Tools (ChatGPT/Gemini)Required Qualifications:

Bachelor's degree or equivalent experienceA minimum of 2-3 years of relevant work experienceFluent verbal and written EnglishExperience with working in CRMs, preferably PipedriveDemonstrated project management experienceExcellent written, verbal and interpersonal communication skillsStrong data analysis skillsExperienced in workflow automation managementWell-organized and detail-orientedTech-savvySpark points for: Experience working for a digital marketing agency Experience working with startupsExperience supporting/implementing ABM outreachDemonstrated knowledge of SEO Remote work experienceTo excel in this role, you should be:

A confident communicator, who understands how to effectively tailor messaging and articulate value on the phone, or over emailA self-starter who takes chargeCapable of tailoring pitches for each lead and conversing without a scriptAble to quickly develop an understanding of Fire&Spark’s services and its unique value add in the SEO agency spaceIf this is something that sparks your interest, we are looking forward to seeing your application!Powered by JazzHRH33KPmtYAz