First Assistant Golf Professional - Lodge Golf Shop (Salary/Exempt)

Basic Job FunctionAssist the Head Golf Professional in the management of golf operations, including the Pro Shop, golf cart rentals, driving range, and assist the golf staff in providing members and guests of the golf area with an incomparable golf experience while abiding by all company and departmental policies and procedures. Work involves independent decisions requiring technical knowledge, sound judgment and familiarity with the golf industry standards.Minimum RequirementsMinimum of three (3) years working in golf industry/private golf club experience preferredBasic knowledge of: daily golf course operations, USGA rules, handicap, course rating system, mechanics and techniques of golf swing, and general game of golfClass A PGA MembershipMust have passed the player ability test for the PGA program and advanced skill in playing golfExcellent communication skills, both written and verbalCollege degree preferredConsistently aspires to fulfill our core Company values (Respect, Integrity, Passion, Teamwork, Accountability, Caring, Loyalty & Trust)Exhibits the Sea Island Five-Star Behavior Standards with guests, members and co-workersMust possess a positive attitude and have the ability to work with a variety of people and in cooperation with coworkers efficiently and effectivelyMust be detail oriented and able to manage competing priorities and multiple deadlines in a fast paced environmentAbility to easily adapt to organizational and environmental changesMust be flexible to working days, early mornings, evenings, weekends, and holidaysReport to work at the scheduled time, neatly groomed and in compliance with company Dress Code PolicyTasks/ResponsibilitiesSupervise assistant and apprentice golf professionalsAssist in receiving and inventorying of new merchandiseAssist in displaying golf shop merchandiseMonitor overall inventory levels of merchandise, restock when neededAssist with physical inventoriesEnsure all merchandise is correctly tagged and pricedAssist in selling merchandise and customer serviceAssist with services such as club fitting, repair, re-gripping as well as the special order for merchandiseAssist in operation of point of sale system to record sales, guest fees, and caddie feesRecord and bill orders accurately into the register system using guest/member cardAssist in recording of daily sales and rounds played into excel documentsLearn the names and personally recognize our regular Guests and MembersAnswer any questions guests may have about Sea Island or the area to the best of one's abilityAnswer incoming telephone callsAssist scheduling tee times and answers questions regarding the use of golf facilitiesTake reservations for golf cottage and relay information to Head Professional and Special Projects ManagerAssist Head Professional with guest accommodationsAssist Head Professional in supervision of Outside Service Staff while emphasizing the importance of member and guest serviceAssist Outside Operations Manager with golf cart operation including; ensuring all carts are cleaned, stocked, and charged dailyMonitor overall cart maintenance including tire pressure and battery's water level on a weekly basisAssist in the training of all Cart Attendant employeesAssist Outside Operations Manager when needed with entire operation of practice range (setting up pyramids and stands in the morning, removing stands and pyramids, in the evenings, ensuring pyramids are full throughout the day, and picking the range in the evening)Monitor practice range equipment (practice balls, bag stands, range picker, shag bags, and ball washer) to ensure they are properly taken care ofProvide quality individual and group instruction to membershipWork through Sea Island Golf Club Teaching ProgramObserve Sea Island Instructional staff as scheduledEnsure Caddie Master is aware of Caddie needs at least 24 hours in advanceCommunicate needs and provide feedback to Caddie MasterAssist Head Professional and Caddie Master with monitoring of Caddie's performancesAssist Head Professional with all tournament operation needsCommunicate with Outside Service Manager to inform outside staff of tournament needs for practice range, golf carts, food and beverage needs, communication with security gate, and bag drop staffAssist Outside Service staff when neededAssist in supervising the Course Maintenance Personnel in charge of Daily Course Set-up routineAssist Head Professional with golf course set upPlay with members and guests while improving your own gameAssist with teaching golf lessons or clinics while improving your skills to teachCommunicate food and beverage needs with Executive Chef for lunch at 10th teeMaintain timeline for successful completion of Golf Professional Training ProgramFulfill PGA Member Service Requirement (MSR) to maintain a class "A" standingMaintain a thorough knowledge of current guest services, activities, dining options, shops, local attractions, and historical information regarding Sea Island and the surrounding area to answer any questions guests may have to the best of one's abilityIf applicable, complete a Guest Problem Resolutions (GPR) form on any issues (solved or unsolved issues) and follow-up on issues as needed (if computer access is not available give information to admin support)Maintains cleanliness and organization in all work areasUphold appropriate departmental standards of quality/timingUphold and ensure compliance with all company and departmental policies and proceduresReport all equipment problems and maintenance issues, known safety hazards, or unsafe practices and procedures to supervisor immediatelyAttends all scheduled employee meetings and brings suggestions for improvementWilling and timely execution of other duties as delegated by leadershipPhysical RequirementsAbility to kneel, crouch, squat, climb, stand, sit, balance, reach, hold, bend, push, pull, and walk for prolonged periodsHearing and vision ability (close vision, distance vision, and the ability to adjust focus)Must have the ability to work for extended time periods in an outdoor environment, including sun, heat, cold, wind, rain, and higher than normal noise levelsMust have the ability to teach and assist with golf lessons or clinicsAbility to lift, carry, pull and push up to 50 lbs intermittently throughout a shiftAbility to read, write and communicate effectively in English, both written and verbalMay be exposed to mechanical, electrical, chemical and fume hazardsAbility to maintain compliance with Sea Island's Company Resort Professional Image Policy