REPORTING TO: CoFounder/CROLOCATION: Playa Vista, CA (Onsite M-F)Who The Flip Is Flip?Flip is leading the next wave of innovation across customer support with AI-powered call automation. Launched back in 2015, we have over a decade of combined experience in AI, LLMs, NLP, and ML; allowing us to rise as the category leader for Voice AI across the eCommerce/Retail, Healthcare and Transportation verticals. We integrate with our client's tech stack, keeping it easy for customers and customizable for Flip.
We personalize every customer-facing call and resolve issues quickly, creating a seamless, branded experience that enhances customer satisfaction and loyalty. Our software is continuously evolving, with millions of real customer conversations a week, we deliver human-level understanding and handling with exceptional precision. We are in-office, with spaces in NYC, LA, and the UK. Our culture you ask? Blends of owner-operators, reverse hackers, deep collaboration and solution oriented mindsets.
What You’ll DoDrive net-new revenue across MM accounts with $50K–$150k+ deal sizesCollaborate closely with Customer Success and Engineering to guide potential buyersInfluence product direction by sharing customer feedback and needsEstablish and grow relationships within Customer Experience and Digital Experience officers across the Ecom/Retail vertical Who You Are, As A PersonPrevious start up tech sales experience in complex B2B SaaS (cloud, DevOps, ML/AI, etc.
) is a plusComfortable selling to technical and business stakeholdersExperience selling $250K+ ACV deals with long, multi-threaded sales cyclesExcellent communicator with high intellectual curiosity and driveThrive on building long-term, authentic relationships with prospective clients, vendors, partners, and existing customers More About UsWe're international, spanning the US, UK, and CanadaOur sales tech stack includes Hubspot, Avoma, LinkedIn, and OmniWe are backed by ScOp Venture Capital, Bullpen Capital, and Forum Ventures, as well as founders & executives from Amazon Alexa, Ada, Attentive, and SimonComprehensive healthcare and unlimited vacation, including a mandatory half week for everyone over July 4, and a full week off at the end of the year#FlippinLegendFinal compensation may vary based on location, experience, and qualifications.
This role is also eligible for bonus and/or commission as well as equity, in accordance with company policy, and subject to board approval. Compensation Range: : $60,000 USD - $100,000 USDOur customers span the globe, and so do our offices. Flip is committed to providing equal employment opportunities for all employees, applicants, and covered individuals regardless of protected characteristics. We want our company to be as diverse and inclusive as our customers.
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