Floor Supervisor

Do you have a knack for creating wonder and sparking imaginations? Flip everything you know about work upside-down! WonderWorks is looking for dynamic people to join our team. WonderWorks is an indoor amusement park that combines education and entertainment with more than 100 hands-on exhibits that challenge the mind and spark the imagination.WonderWorks (Location) is looking for a Floor Supervisor to join our team! Our Floor Supervisors orchestrate a WONDERful experience for our guests by ensuring smooth building operations. Floor supervisors expertly handle guest concerns, coordinate team member rotations and breaks, and step in where needed to deliver exceptional guest service!Responsibilities:Greet and interact with guests and team members, providing exemplary customer serviceUnder the direction of the Manager on Duty, coordinate attendant breaks, rotation, and cleaning assignments for the shiftReport issues to the Manager on Duty Escalate customer complaints and/or incidents to Manager on Duty/General Manager as necessaryAssist in admissions, retail, laser tag, concessions, ropes course, and other departments as needed Clean and stock bathrooms and bubble labPerforms other duties as assignedQualifications:Excellent verbal and written communication skills and customer service skillsAbility to multitask, work independently, and make reasonable and ethical decisions quicklyAbility to anticipate guest needsBasic mathematical skills, as needed to make changeAbility to work any shift including nights, weekends, holidays, and weather conditionsHigh school diploma or equivalent requiredAt least one year of supervisory experience preferredPrevious themed entertainment and hospitality experience is preferred Ability to stand, stoop, climb, bend, and walk throughout the work area for prolonged periodsAbility to lift and/or move up to 100 poundsJob Types: Full-time, Part-time, SeasonalWonderWorks is an Equal Opportunity Employer. Candidates are subject to background checks. Regular attendance is required.The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, or skills.Now that you know more about the role, help us learn more about your professional skills! Please follow the steps to apply today!Powered by JazzHRRqLtejljaq