Technology Innovation & Data Officer

Applicants must hold a Macau ID due to work permit restriction. About the role: The Technology Innovation & Data Officer is responsible for providing a high level of Technology Innovation & Data support services to guests and staff as well as 24 hour coverage for the computer systems, depending on business needs. What you will do: Ability to assist hotel guests with technical requirements and problems. Commitment to follow all local and corporate policies and procedures as they relate to Computer Systems and Telecommunications.

Ensure critical systems, specifically Front Office Property Management System, Call Accounting and Food & Beverage Point of Sale computer systems, are available twenty-four (24) hour per day. Act as the hotel’s liaison with both hardware and software suppliers to ensure that the terms of maintenance agreements are followed by all concerned. Coordinate any new system implementation, update or upgrade with hotel staff and hardware or software suppliers. Establish and maintain backup procedures for all systems to ensure protection from loss of data and ensure backups are carried out in accordance with corporate and local policies. What you bring:

Bachelor’s Degree in Computer Science, Information Technology, or a related fieldAt least 1 year of experience in the hospitality industry or related Technology Innovation & Data rolesExcellent organizational skills and attention to detailReading, writing and oral proficiency in Cantonese, Mandarin and English. What we offer: Competitive Salary, wages, and a comprehensive benefits packageExcellent Training and Development opportunitiesEmployee Discount for stays at any Four Seasons worldwideComplimentary Dry Cleaning for Employee UniformsComplimentary Employee MealsSchedule & Hours: 44 Hours weeklyWork on shift