IT SUPPORT TECHNICIAN

🎯 We’re Hiring: IT Support Specialist – Vienna, Austria 🇦🇹 📍 Location: Onsite | Vienna 🕒 Employment Type: Full-TimeAre you a hands-on IT professional with a passion for delivering high-quality support? Do you enjoy solving problems, supporting people, and working with a wide range of technologies? If yes, this opportunity in Vienna might be the right one for you. We’re looking for an IT Support Specialist to join our growing team — someone reliable, service-oriented, and technically skilled, ready to make a real impact in a professional and international environment. 💼 Your Key Responsibilities:

🔧 Hardware & Software IMAC (Install, Move, Add, Change) Onsite support for desktops, laptops, Macs, smartphones, tablets, and printers – installation, configuration, and troubleshooting. 🎩 VIP User Support Dedicated and priority support for high-level users, ensuring seamless and discreet service. 🧪 R&D and Industrial Affairs Support Support for GxP-compliant and non-standard lab and industrial devices, including manual patching and technical troubleshooting. 📍 IT Kiosk Operations Set up and maintain user-facing IT kiosks for walk-up support and appointment-based assistance. 🌐 Server Room & Network Infrastructure Assist with racking, stacking, cabling, asset audits, backup tape handling, and monitoring of infrastructure environments.

📦 Hardware Asset Management Manage the full lifecycle of IT hardware – from device collection and deployment to inventory tracking and database updates. 🎤 Onsite Event Support Technical setup and real-time support for internal events and business meetings. 👩‍🏫 Employee Onboarding & Offboarding Provide IT orientation, equipment setup, and support during employee transitions. 🤝 3rd Party Coordination Collaborate with vendors and OEMs for onsite support, repairs, and scheduled services. 🚚 Depot & Device Deployment Coordinate imaging, shipping, returns, and logistics of IT assets for end users. 🧠 Your Profile:

✔️ Previous experience in IT support or similar technical roles ✔️ Strong knowledge of Windows, macOS, and basic networking ✔️ Excellent problem-solving and communication skills ✔️ Organized, dependable, and client-focused mindset ✔️ Fluent in English; German proficiency is a strong advantage ✔️ Valid work permit for Austria (if applicable)🌟 Why Join Us?✅ International environment with a strong team spirit ✅ A role with real impact in day-to-day operations ✅ Opportunities for learning, development, and career growth ✅ A culture that values quality, professionalism, and work-life balance ✅ Competitive compensation package (in compliance with Austrian labor laws)