Job Description
A day in the life of a Fraud Analyst Analyzing incoming alerts to identify potential fraud and take measures to stop the bleeding. Handling fraud cases that were reported digitally or via call. Utilizing various fraud detection tools and techniques to identify fraud. Treating emails from internal (KYC, A&S, Complaints, DBPI, Branches) as well as external (Merchants, Other Financial Institutions, the Police, customers…) stakeholders. Chatting with customers and answering general and advice quest…
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