Fraud / AML Officer

Our Fraud/AML team is looking for an inquisitive and analytically oriented professional to help in the detection and prevention of fraudulent activity and financial crime across traditional and online banking channels. Utilising contemporary fraud detection systems, you will have the opportunity to contribute to the continuous improvement and automation of IMB’s fraud and AML/CTF systems and processes and you will play a key role in providing solutions to mitigate loss to our members and to the Bank. Reporting to the Fraud/AML Operations Manager, this role is critical to the success of fraud detection and IMB’s adherence to the AML/CTF Act. About the roleProactively identify, review and report any suspicious activity to AUSTRAC and law enforcement bodiesProvide assurance over KYC and onboarding processes for membersConduct enhanced customer due diligence in relation to high-risk membersInvestigate potential fraud threats identified through transaction monitoring systems and reportsCommunicate directly with IMB members that are the victims of fraud to minimise losses and resolve fraud risksKeep up to date with fraud and ML/TF indicators and typologies to protect IMB and its members against new risksEducate IMB employees in relation to fraud and AML/CTF mattersImplement improvements to IMB’s fraud risk and AML/CTF monitoring systems and processesSupport business projects with financial crime input and data-driven insights. About youExperience in fraud prevention and detection in a financial services environment (minimum 12 months preferred)Skills and knowledge associated with digital and e-commerce transactionsAccurate statistical, data analysis and reporting skills using your eye for detail to identify anomalies/issues in financial and transactional data, patterns and trendsAn inquisitive mindset to probe, ask questions, investigate the anomalies and move through the process to resolutionProven AML/CTF experience with good knowledge of KYC and enhanced customer due diligence processesPassion for protecting customers and contributing to a safer banking environment for our membersAbility to manage competing priorities in a fast-paced, high-volume environment working with a team of like-minded individualsExperience in working with fraud and/or AML/CTF technology platforms will be highly regardedSuperior communication and negotiation skillsStrong computer literacy with experience in MS Excel, Word. About IMBIMB Bank is a leading member-owned bank offering a full range of products and services in both retail and business banking. IMB’s purpose is to provide simple, competitive and authentic banking that helps our members and communities be better off and have been doing so for over 144 years. An award winning and growing organisation, we’ve donated more than $12 million through our Community Foundation to over 900 projects in the communities in which we live. As an award-winning Bank, IMB benefits include:Great training and onboardingGenuine career pathways and opportunity to accelerate your skills and experienceA supportive culture that actively promotes diversity and inclusion and the wellbeing of our employeesDesignated wellbeing daysFriendly and professional team environmentProduct concessionsPurchased annual leave options. Apply now by following the prompts. For further information contact Paul Sartor, Fraud/AML Operations Manager - paul.sartor@imb.com.au. Applications close date has been extended to 24th October, 2025. Email applications will not be accepted.