Fraud Detection Administrator

Requisition Number-143065Closing Date-26 November 2025Location- SandtonJob FamilyRisk, Audit and ComplianceCareer StreamForensicsLeadership PipelineManage Self: OperationalJob PurposeTo register risk events; and provide support services to Forensic Investigators; thereby ensuring that risks are recorded; investigated; actioned and reported in terms of Nedbank Risk Management Policies.Job ResponsibilitiesContribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI.Influence the enhancement of business processes and methodologies.Ensure costs are recovered per time allocation and transfer pricing agreements with stakeholders.Liaise with stakeholders to fully understand and meet expectations and/or requirements through electronic communication providing feedback to management and stakeholders.Build and maintain mutually beneficial relationships by interacting with stakeholders within Group Forensic Services (GFS).Contribute to smooth flow of work and maintain relationships with internal and external service providers.Manage and prevent potential operational losses.Prioritise reported risk events.Classify risk events through assessment of category and/or type of event to ensure accurate management information on risk events provided to stakeholdersDetermine completeness of reported risk event.Register risk event on case management system by capturing information within timelines and escalate to management for quality assurance and distribution.Provide feedback to stakeholders.Provide administrative support services to stakeholders.Action requests for authentication of identity documents.Ensure timeous payment for services rendered, order stationery and re-imbursement of staff expenses by capturing Group Finance (GFD) vendor payments, procurement and staff re-imbursements by processing the amounts on the relevant system.Ensure smooth operation and service delivery to GRS by administering travel, accommodation, venue and equipment bookings per relevant policies.Ensure compliance to company standards by managing the asset register through purchasing, updating and maintaining it.Manage the onboarding process of new employees.Comply with risk standards and policies.Understand and embrace the Nedbank vision and demonstrate the values.Improve personal capability and stay abreast of developments in field of expertise.Support personal growth and enable effectiveness in performance of roles and responsibilities.Maintain knowledge management, and improve team success by sharing knowledge with team and ensuring that information is provided correctly to stakeholders.Essential Qualifications - NQF LevelMatric / Grade 12 / National Senior Certificate Preferred QualificationMatric / Grade 12 / National Senior CertificateCertificate or Diploma in Criminal Justice, Forensic Investigation, or a related fieldMinimum Experience Level2-3 years experience in banking and/or operational back-office environment in a financial institution1-3 years of experience in fraud detection, risk management, or financial crime investigationTechnical / Professional KnowledgeAdministrative procedures and systems Banking procedures Branch processes and procedures Client service principles Filing techniques Governance, Risk and Controls Relevant regulatory knowledge Relevant software and systems knowledge Business writing skills Behavioural CompetenciesApplied Learning Collaborating Decision Making Driving for results Managing Work Quality Orientation Please contact the Nedbank Recruiting Team at +27 860 555 566