Job Description
About URUR is a borderless smart money app that makes it easy to spend and off-ramp, all in one place.Built for both crypto natives and the crypto curious, UR simplifies the way people and businesses move between digital assets and fiat currencies. Self-custodial, fast, and intuitive, UR turns complex crypto workflows into a seamless everyday experience.We're looking for a Fraud Risk Lead to design and run UR's fraud prevention program—spanning monitoring, investigations, chargebacks, and strategy. This is a hands-on role with room to scale into leadership as UR grows.ResponsibilitiesFraud Monitoring & DetectionOversee real-time monitoring of payment and card transactions. Investigate suspicious activity, escalate cases, and identify fraud patterns. Develop and fine-tune fraud detection rules in collaboration with product and engineering teams. Case Management & RecoveryLead dispute and chargeback processes with card networks, banks, and customers. Optimize recovery workflows to minimize fraud losses. Maintain documentation and audit trails for regulatory compliance. Fraud Strategy & PreventionBuild and implement UR's fraud prevention framework and governance model. Partner with product/tech teams to deploy advanced monitoring tools and machine learning models. Balance customer experience with fraud mitigation, ensuring frictionless payments. Stakeholder Management & ReportingDeliver fraud risk reports, trends, and insights to management and regulators. Train operations, customer support, and compliance teams on fraud risk practices. Act as the subject matter expert for fraud-related policies and controls. What We're Looking For4–7 years of experience in fraud risk, payments risk, or compliance (fintech, digital banking, or card/payments industry). Deep understanding of payment fraud typologies, chargeback processes, and AML/fraud regulatory requirements. Strong analytical and problem-solving skills; able to work with large data sets and detection tools. Comfortable working in a fast-paced, high-growth fintech or startup environment. Excellent communication and stakeholder management skills.
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