Freelance HR Operations Admin

ResponsibilitiesPrepare and manage employee documents such as amendments, promotion or transfer letters, exit documents, and other HR Letters.Support onboarding and offboarding processes, including coordinating pre-employment documents, induction sessions, and exit clearances.Maintain and regularly update employee data, including mitra database, probation and contract tracking, and other HR records to ensure accuracy and completeness.Organize and archive signed letters and HR files (digital & physical) ensuring completeness, accuracy, and confidentiality (e.g., Google Drive/Jira tickets).Manage invoicing administration and perform first-level checks.Assist in payroll-related data preparation (e.g., attendance audit, overtime, allowances, claims validation).Coordinate with internal stakeholders and external vendors (e.g. mitra’s vendor, employee benefit vendor).Maintain hotline case log/complaint tracking and coordinate resolutions.Handle work accident cases: collect incident info, fill claim forms, and coordinate with vendors; maintain the Accident Report Log.RequirementsMinimum 1–2 years of experience in HR Administration/HR Operations or related roles.Strong administrative, organizational, and documentation skills with high attention to detail.Proficient in Google Workspace/MS Office (Sheets/Excel, Docs/Word, Slides/PPT).Ability to handle confidential information with discretion and professionalism.Good communication skills (written and verbal) with the ability to understand English for documentation and coordination purposes.Comfortable working in a fast-paced environment and managing multiple tasks.Experience in a startup or growing company is a plus.