Freelance Level-2 IT Customer Support Agents
Posted: Oct 8, 2025
mid
Job Description
The ideal candidates should have at least 1-2 years' experience, but preferably in a medium or large company. You are not expected to have deep IT knowledge but should at least have an understanding of how basic IT commands work. Communication and strong customer service principles are mandatory! For a global logistics customer, I am searching for x2 freelance IT L2 Support Representatives who will support customers with technical inquiries and help analyze and resolve issues related to applica…
Job Application Tips
- Tailor your resume to highlight relevant experience for this position
- Write a compelling cover letter that addresses the specific requirements
- Research the company culture and values before applying
- Prepare examples of your work that demonstrate your skills
- Follow up on your application after a reasonable time period