French–English Bilingual Call Center Agents – Technical Support & Customer Service

We are expanding our operations in Kenitra and hiring a large number of French–English bilingual call center agents for two project types: 1. Technical Support 2. Customer ServiceResponsibilities • Handle inbound calls in French and English. • Provide accurate, professional, and solution-focused assistance. • Troubleshoot technical issues or guide customers through their requests. • Ensure proper follow-up and maintain high customer satisfaction. • Work independently while contributing to team performance.Required Profile • Excellent command of French and English (spoken and written). • Autonomous, independent, and adaptable. • Strong communication and problem-solving skills. • Previous call center experience (technical support or customer service) is an advantage but not required.Job Conditions • Full-time, on-site position in Kenitra. • Competitive salary with performance incentives. • Opportunities for career growth and skill development. • Structured and professional work environment. • Training provided based on project type.