French Management Intern

Company DescriptionKappa Senses UbudRole DescriptionFrench Management InternQualificationsFront OfficeWelcome and assist guests during their stay, with special attention to French-speaking guestsSupport check-in, check-out, rooming and hotel tours according to luxury service standardsHandle guest requests and coordinate follow-up with Front Office and other departmentsAssist with daily briefings, guest profiles, arrivals preparation and amenity planningSupport the team in managing guest complaints with empathy and professionalismEnsure compliance with brand standards, guest journey procedures and serviceF&B Assist during service in restaurants and bar when needed (greeting, seating, menu explanation)Ensure a smooth communication between F&B and Front Office for special requests and dietary needsHelp create a seamless and personalized dining experience for in-house guestsREQUIRED QUALITIES & SKILLSExcellent communication and interpersonal skillsPositive attitude, team spirit and guest-oriented mindsetStrong sense of service, courtesy and attention to detailAbility to multitask and work in an international environmentGrooming aligned with luxury hospitality standardsFluent in French and English (spoken and written)