French Speaking Customer Service Agent to Greece - Fully Paid Relocation

Mercier Consultancy MD is excited to announce a fantastic opportunity for a French Speaking Customer Service Agent, offering fully paid relocation to Greece. In this role, you will be pivotal in delivering outstanding service to our French-speaking customers, helping them navigate our products and services while enjoying the beautiful surroundings of Greece.ResponsibilitiesProvide top-notch customer support to French-speaking clients via phone, email, and chat, addressing inquiries and providing guidanceFoster positive customer relationships by understanding their needs and delivering personalized serviceResolve customer issues efficiently and professionally, ensuring high levels of satisfactionDocument all customer interactions and feedback in the CRM system to maintain accuracy and continuityCollaborate with teams to enhance customer experience and streamline service processesStay updated on product knowledge, company policies, and promotions to effectively assist customersRequirementsFluency in French (both written and spoken); knowledge of English is beneficialPrior customer service experience, preferably in a fast-paced environmentStrong communication and problem-solving skills with a focus on customer satisfactionAdept at handling customer concerns with professionalism and a positive attitudeComfortable using CRM systems and standard office softwareAbility to work independently and as part of a team in a remote settingWillingness to relocate to Greece with fully covered relocation expensesBenefitsCompetitive Monthly Monthly Performance Bonus Fully Paid TrainingHealth Insurance2 Extra Salaries Per YearAnd Much More..