French-Speaking Customer Support (Multiple Projects in Portugal)

We are looking for French-speaking professionals to join our customer service and support teams in Lisbon, Portugal.You will represent international brands across different projects, ensuring a high-quality experience for each customer.If you are communicative, motivated, and eager to grow in a multicultural environment — we want to meet you!TasksCommunicate with customers via phone, email, or chat, providing excellent support and solutions.Identify customer needs and ensure first-contact resolution whenever possible.Keep accurate records of customer interactions in the system.Collaborate with other departments to solve complex cases.Stay informed about products, services, and procedures to deliver accurate information.Contribute to a positive, team-oriented work environment.RequirementsFluent in French (C1 or native level) and good command of English (B1 or higher).Excellent communication and problem-solving skills.Customer-oriented mindset and attention to detail.Ability to adapt to different projects and work processes.EU citizenship or valid work permit for Portugal.Availability to work in shifts (if required by the project).Previous experience in customer service, hospitality, or sales is a plus, but not mandatory.BenefitsCompetitive salary with performance bonuses.Paid training and continuous development opportunities.International and inclusive work environment.Career growth across multiple global brands.Modern office facilities and hybrid options (depending on project).Relocation support for candidates coming from abroad.