Lead - Financial Planning & Analysis

Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done. There’s another option. Freshworks. With a fresh vision for how the world works. At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences.

Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more effective and organizations more productive. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks’ customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks employees make this possible, all around the world. Fresh vision. Real impact. Come build it with us.

Job DescriptionAs a key member of the Finance FP&A team, you will support one of the business units of the Organization. Your core responsibilities will include:

Partner with the organizational leaders across the business to drive operational efficiency, supporting the teams with financial metrics and analysisPreparation of key financial forecasts including long-range and annual plans quarterly outlooks, and monthly forecastsPresentation of performance insights and actionable recommendations to business leaders to influence the direction of the businessServe as collaborator and trusted partner to the businessSet up and manage headcount approvals, tracking and forecastingImprove financial processes and implement system improvements to support growth at scaleBuild deep business partner relationships across the organization; establishing trust and gaining an understanding of relevant business driversCreate presentations, reports, and dashboards to inform senior leadership on the financial performance of their teams and provide guidance on near-term and long-term opportunities and riskBe results and service-oriented; comfortable dealing with ambiguityQualifications This role requires a strong understanding of financial disciplines, good business acumen, and the ability to communicate recommendations effectively.

CA or MBA with 5 + years of FP&A experience. Experience with P&L analysis and a strong understanding of GAAP accounting and finance concepts will be an added advantage. Strong analytical skills with the ability to quickly grasp and apply analytical concepts,Ability to work independently and as part of a team, excellent business partnering skills, positive attitude and strong work ethic. Excellent verbal and written communication skills. Ability to think creatively, are highly driven and self-motivated. Strong operational understanding, tying the drivers to outcomes and highlighting key dependencies. Demonstrated SaaS experience is preferred.

Additional InformationAt Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.