Front Desk Agent

At Pulitzer Amsterdam we are true storytellers and you only have to step inside to know why! It is the home of 223 unique guest rooms, the timeless Pulitzer's Bar, café Pulitzer Garden and the modern-Dutch restaurant Jansz., all with stories we can't help but share.The beating heart of Pulitzer Amsterdam is its team: motivated, passionate and genuine people with service in their veins. We are social and charming by nature, creating everlasting memories for our guests.We're looking for a Front Desk Agent to join our welcoming front-of-house team. You greet every guest with warmth and professionalism, ensuring they feel at home from the moment they arrive. With attentiveness, knowledge of hotel services and a passion for hospitality, you help create seamless, memorable stays and support a smooth-running reception for both guests and colleagues.Your Role In Our StoryWelcome each guest with genuine warmth and professionalism, ensuring they feel at home from the moment they arrive as a Front Desk Agent.Assist guests with the check-in and check-out process, ensuring everything is handled efficiently and with care.Use your knowledge of hotel services to offer personalized recommendations, helping to enhance each guest's stay.Keep the front desk area pristine and perfectly organized, ready to provide exceptional service at any time.Collaborate closely with the housekeeping and concierge teams to deliver smooth, seamless service as a Front Desk Agent.What We're Looking ForExperience as a Front Desk Agent or in a similar hospitality role is a plus, but a passion for guest service is essential.Exceptional communication skills and the ability to connect with a diverse range of guests.A love for hospitality and a commitment to delivering extraordinary guest experiences. * The ability to thrive in a fast-paced environment while maintaining attention to detail. * Flexibility to work a variety of shifts, including evenings, weekends, and holidays.Fluency in English is required; Dutch language skills are a welcome addition.What's in it for you?Experience Stay at Pulitzer Amsterdam as part of our introduction program (overnight stay with +1 including dinner, drinks & breakfast)6 complimentary nights a year at any Lore Group hotelLore Group Employee & Immediate Family RatesLore Group Friend and Family Rates50% Employee discount and 25% Friends and Family discount at over 800 partner hotels via Lore Discovery50% discount in Lore Group restaurants and barsA monthly budget to spend on benefits platform AlleoPossibility to lease a bike50% discount in restaurants & bars at 19 partner hotels in AmsterdamFree and unlimited appointments per year with a psychologist via OpenUpA monthly contribution to a pension schemeA monthly travel allowanceA monthly clothing allowance (if applicable to your position)A yearly shoe allowancePossibility to take part in a Dutch language courseFreshly prepared meals in the canteenDiscount on supplemental health insurancesLocation: Amsterdam