Front Desk Receptionist - Flinders Motel Wollongong

About The RoleFlinders Motel Wollongong is looking for a reliable and customer-focused Front Desk Receptionist to provide guest services and reception support. This role is casual, primarily covering Saturdays and Sundays, as well as additional hours during the week. You’ll step in to support our existing team by covering rostered days off and occasional leave. The role will be roughly 10-15 hours per week.What You’ll Be DoingHandling check-ins and check-outs efficiently in a busy environmentManaging phone and email inquiries while assisting guests at the deskResolving guest concerns with a solutions-focused mindsetProcessing payments and maintaining accurate booking recordsMultitasking in a high-pressure setting—think: multiple check-ins, guest requests, ringing phones, and a full inbox! Who We’re Looking ForWe need someone who thrives in fast-paced, high-energy environments. Previous experience in a front desk role is essential with the ability to commence as soon as possible. We are on the lookout for an individual who is able to multitask, stay calm under pressure, and deliver outstanding customer services. In addition to this, a forward-thinker who is able to work independently, capable of making decisions without the need to be constantly monitored.Pay Rates (Hospitality Award – Level 3, Front Office Grade 2) Weekdays: $33.38 per hour (higher rates for evenings/nights) Saturday: $40.05 per hour Sunday: $46.73 per hourReady to Join The Team?If you’re looking for a dynamic, customer-facing role with flexibility, apply now!