Front Desk Representative

Company Description Avis Budget Egypt, part of the Ezz Elarab Automotive Group since 2018, has been a trusted leader in the car rental and mobility sector since its inception in 1970. By integrating the legacies of both Avis and Budget, the company delivers premium mobility services across Egypt, adhering to the global standards of the Avis Budget Group. These services include short-term and long-term car rentals, operational leasing, chauffeur and limousine services, and Fleet Management as a Service (FMaaS) for corporate and individual clients. Committed to innovation and sustainability, Avis Budget Egypt offers flexible solutions tailored to meet diverse transportation needs with fully insured and reliable vehicles. Role Description This is a full-time, on-site role located in Qesm El Sheikh Zaid as a Front Desk Representative. Responsibilities include greeting visitors, assisting customers with reservations and inquiries, managing phone calls and correspondence, and ensuring the highest level of customer service. The Front Desk Representative is accountable for maintaining accurate records, processing bookings, and addressing customer needs promptly and professionally to enhance their service experience. Qualifications Proficiency in Phone Etiquette and handling Receptionist Duties.Strong Customer Service and Reservations skills with the ability to effectively resolve inquiries.Excellent Communication skills, both verbal and written, to liaise professionally with clients and colleagues.Ability to multitask, strong organizational skills, and professionalism in handling customer interactions.Experience in hospitality, retail, or a similar client-facing role is advantageous.Proficiency in relevant software applications and reservation systems is a plus.Fluency in English and Arabic is highly preferred.