Front of House Multi-Skilled Team member

Company DescriptionNovotel Nottingham Derby is a 4-star hotel located in Long Eaton, between Nottingham and Derby. Also, just off junction 25 of the M1.Offering newly refurbished rooms with king-sized beds as standard also family rooms available, our features which we have a lovely restaurant and a lobby bar.Job DescriptionJob Type: Zero-hour contractSalary: £12.21Start Date: ImmediateWhat we are looking for here at Novotel Nottingham is someone who is enthusiastic to full fill our guest needs. Someone reliable and out-going so that tasks are complete, ensuring all guests have a memorable experience. Your role will come with various responsibilities which will make your department run smoothly.ResponsibilitiesWelcoming guest with a warm greeting. Taking beverage and food orders correctly ensuring all customers preferences are met. Upselling items when serving. Maintain a clean and tidy area in your section. Taking beverage and food out with care. Communicating with kitchen staff to ensure timings of food delivery are running smoothly. Helping other team members in different departments when needed. Handle guest inquires and resolves any issues professionally. QualificationsSkillsCustomer serviceFood Hygiene and safetyHandling cash transactionsCommunicationTime ManagementProblem SolvingActive ListeningMultitaskingAdditional InformationThe Person:Successful candidates for the position of Front of House Multi-Skilled Team Member will be able to work as a team but also work by themselves, communicate with there team but also other team members around the hotel. Handling situations in a polite and professional manner to suit guests needs.