Front Office Coordinator - Marietta

Routinely recognized by Atlanta Magazine as the best in their field, Alliance Spine & Pain’s award-winning physicians are searching for a Front Office Coordinator to join one of their JCAHO-certified ambulatory surgery center teams where staff enjoy the perfect blend of work and play featuring a highly competitive base compensation, a generous 401k, a full range of healthcare benefits, ample paid time off and eight (8) paid holidays.This is full-time position that offers a great benefits package!Job SummaryResponsible to participate in patient care ensuring that all duties assigned are done in an efficient and professional manner. Responsible to check in all patients, verify appointment reminders and prepare charts for the following day.Essential ASC Coordinator Duties And ResponsibilitiesGreets patients coming into the clinic and applies armbands after verifying identityCreates wristbands, prints demographic sheets/chart preparation for the next dayChanges patient status to “Patient Paperwork Status” in the schedule once they sign inGives each patient a Pain Questionnaire sheet to fill outAsks for ID and Insurance card verification from each new patient every visitEnsures accuracy of patient demographics and insurance information in EMRInputs ALL information from new patient packets into patient demographicsAssists in answering phonesSchedules patient clinic appointmentsCollects co-pays and balances as directed by Financial Counselor and “Co-Pay Sheet”Assists in scanning, if neededEnsures insurance selection in EMR matches the Payor ID/Claims address on the ID cardCompletes follow up calls 48-72 hours after proceduresCompletes batching process at the end of each business day.Other duties as assignedEssential Clinic Coordinator Duties And ResponsibilitiesWarmly greets patients coming into ClinicPrints all patient charts for next dayChanges patient status to “Arrived” on schedule once they sign inAsks for ID and Insurance card verification from each new patient and once a yearEnsures accuracy of patient demographics and insurance information in EMRInputs ALL information from new patient packets into patient demographicsAssists in answering phonesProvides patient with directions and answers patient questions as ableCalls to confirm next day appointmentsSchedules patient clinic appointments as requestedCollects co-pays and balances as directed by Financial Counselor and “Co-Pay Sheet”Adheres to Front Office Policies and ProceduresAssists in Scanning if neededEnsures insurance selection in EMR matches the Payor ID on insurance cardsReminder Verification:Verify that each patient has received their daily appointment reminderChart Preparation:Prepare the clinic chart for each patient for the following day by making sure each packet contains the following: check-in packet, MRI, last office note, last UDS results and the patient’s medical summaryEducation/Experience/Skills/CertificationsHigh School diploma or GED required. Six months’ medical office experience required. Must possess PC proficiency with a working knowledge of Microsoft Office and eClinical. Strong data entry skills. Strong customer service skills. Good command of the English language, both verbal and written. Ability to work well with physicians, employees, patients and others. Ability to work independently with detail and accuracy. Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several variables. Ability to effectively give and receive information from patients, providers and other ASPC employees.Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee frequently is required to reach with hands and arms. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.Work EnvironmentThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.The noise level in the work environment is usually moderate.Possible exposure to infectious/contagious diseases, hazardous chemicals and materials, needle sticks, blood and body fluids.