Front Office Receptionist

Company DescriptionZIAS A&E is an Architecture and Engineering firm headquartered in Vienna, VA, USA, with a subsidiary in Addis Ababa, Ethiopia. Established in 2006, ZIAS provides design, supervision, and contract administration services for building projects of various sizes. We offer A&E services to a diverse set of clients across the US, Eastern, Western, and Southern Africa.Job Summary:The Receptionist is responsible for managing the front desk and providing professional administrative and customer service support. This position serves as the first point of contact for visitors and clients, ensuring a positive and welcoming company image while efficiently handling calls, correspondence, and office coordination tasks.Key Duties and Responsibilities:Greet and assist visitors, clients, and vendors in a courteous and professional manner, creating a positive first impression.Answer and direct incoming calls, ensuring timely responses and follow-ups.Manage and maintain the reception area, ensuring it is tidy and presentable.Assist in organizing company events or staff meetings when required.Manage front desk operations, ensuring the area is clean, organized, and welcoming.Handle incoming and outgoing correspondence including emails, letters, and packages.Qualifications and Skills:Diploma or BA Degree in Secretarial Science, Office Management, or related field.5 - 8 years of proven experience as a receptionist, administrative assistant, or front-office professional.Excellent communication and interpersonal skills.Strong organizational and multitasking abilities.Proficiency in MS Office (Word, Excel, Outlook).Professional appearance and positive attitude.Fluency in Amharic and good command of English (spoken and written).Competencies:Customer service orientationAttention to detailTime managementProblem-solving abilityTeamwork and adaptabilityConfidentiality and integrity