Front Office Supervisor / Sr. Executive (For Hotel Sea Moon) - Job ID : 1422813

Hotel Sea Moon is looking for Front Office Supervisor / Sr. ExecutiveJob Description / ResponsibilityDepartment: Front Office / Guest RelationsLocation: Kolatoli, Dolphin Circle, Cox’s Bazar.Job Responsibilities:Supervise and coordinate daily front office operations.Ensure smooth guest check-in, check-out, and room allocation.Maintain excellent guest service standards and handle guest complaints professionally.Monitor staff performance and ensure grooming & service standards are maintained.Coordinate with Housekeeping, Maintenance, and F&B departments for guest satisfaction.Prepare daily reports (arrival, departure, occupancy, revenue, etc.).Train and guide front office team members when required.Maintain proper records and ensure compliance with company policies.Educational RequirementsBachelor/HonorsDiplomaBachelor’s degree in any discipline.Diploma in Hotel Management will be an added advantage.Experience Requirements2 to 4 year(s)The applicants should have experience in the following business area(s): Hotel,Restaurant,Coffee Shop,CateringAdditional Requirements2–4 years of experience in Front Office operations.Candidates with supervisory experience in reputed hotels will get preference.Smart, well-groomed, and guest-oriented personality.Excellent communication skills in English and Bangla.Computer literate (knowledge of PMS software preferred).Ability to work in shifts, weekends, and under pressure.Job LocationCox`s Bazar