Frontend Test coordinator (Freelance possible)

Role Overview: Oversee and manage test strategy and execution across various applications and teams within a large-scale, multi-channel IT environment. Act as the central quality assurance stakeholder within the Business Area Commercial Channels & Products, supporting NMBS-SNCBs digital transformation goals. Key Responsibilities:Strategic & Operational Coordination Define and maintain a comprehensive test strategy aligned with Agile delivery cycles and release milestones. Coordinate all testing activities across internal teams and external suppliers. Lead defect triage meetings and ensure consistent follow-up and resolution tracking. Ensure test traceability from requirements through coverage to defect resolution. Oversee planning for regression testing and non-functional testing requirements. Facilitate test readiness reviews, go/no-go decisions, and communicate quality status. Stakeholder Engagement Act as a key QA stakeholder during Agile ceremonies such as refinements, sprint demos, and release planning. Engage with business and technical stakeholders to ensure clear communication of quality-related matters. Team Leadership & Coaching Mentor and support functional testers with methodologies, tools (Xray, Jira, Confluence), and best practices. Contribute to the continuous improvement of QA processes, documentation, and tools. Required Hard Skills & Qualifications: 10+ years in functional testing of front-end applications. 8+ years in a test coordinator role. 10+ years of experience designing and maintaining test plans. 5+ years of experience with test management tools: Jira, Xray, and Confluence. ISTQB Foundation certification (Advanced Test Manager is a plus). Bachelor's degree in Computer Science, Engineering, or a related field. 8+ years of experience with Agile team testing. Strong understanding of regression testing strategies. C1 proficiency in English and in either Dutch or French. 7+ years of experience in the public transport sector. 7+ years of experience in e-commerce and inter-modality sales platforms. Desired Soft Skills: Analytical Thinking: Ability to break down complex systems for effective test design. Proactive Communication: Clear, constructive reporting of test results and issues. Collaboration: Engaged participation in Agile team activities. Adaptability: Ability to shift focus and priorities as needed. Attention to Detail: Precision in detecting subtle UI and functional issues. Ownership & Accountability: Responsibility for outcomes and test reliability. User-Centric Mindset: Understands and aligns with end-user expectations. Time Management: Effective prioritization in Agile environments. Continuous Learning: Open to new tools and knowledge sharing. Coaching & Feedback: Able to provide and receive constructive feedback. Additional Information: Hybrid work model: 2 standard office days per week, with increased on-site presence during key phases. Test automation experience is a plus but not core to the role. Support provided for certification and ongoing professional development. Whats Offered: A challenging and meaningful role in a public-facing, people-focused sector. A collaborative Agile environment with growth opportunities in QA and automation. Access to training, resources, and certification programs.