Functional Application Manager Packaging Compliance

At FoodChain ID, we work every day with our customers on making the food and food contact supply chain safe and transparent. We do this by sharing our expertise through Packaging Compliance, our cloud-based software for risk assessment of food contact materials.Are you passionate about the safety and sustainability of food packaging? For the expansion of our team in the Netherlands, we are looking for a Functional Application Manager to play a key role in improving our software and to help our customers get the most value out of it.About the role:We’re looking for a Functional Application Manager to be the key link between our users, internal Subject Matter Experts, and the IT development team. In this role, you’ll make sure our software aligns with the product strategy, customer needs are heard, delivers seamless user experience and new features are developed with clarity and purpose. You’ll combine analytical and communication skills to turn feedback into meaningful improvements.What You'll Do:Work closely with the Product Owner and IT team to support new features and product improvements in the softwareAct as the first point of contact for users and provide first-line supportCollect and translate customer feedback into actionable user storiesTest new features and updates to ensure quality and functionality before releaseEnsure effective communication between users and technical teamsHelp improve the overall user experience and product qualityWhat You Bring:An analytical mindset with attention to details and process optimizationA background in business applications, information systems, and software support. Excellent communication skills and the ability to connect with both technical and non-technical peopleExperience with requirement gathering, functional analysis or software testingA proactive, customer-focused mindsetWhat We Offer:A collaborative and supportive work environmentA great team of experts who are positive about what they doExposure to diverse global customer baseA competitive salary and attractive benefitsInterested?Apply now or reach out via LinkedIn for more info!Powered by JazzHRCn88XIHw0p