Job Description
POSITION OBJECTIVE:Responsible for the timely and accurate production of all Funds Transfer (FT) domestic products and services for all existing and developmental clientsTo optimize utilization of resources and systems. To be a user of Fund Transfer products processors and to act as the initial point of contact with system technicians/ supporters for any system problems and enhancements To ensure timely and orderly delivery of incoming and outgoing remittances. To follow up with investigation cases/pending transactions and avoid any unnecessary delay in processing such pending itemsTo vet supporting documents of payment instructions to ensure a full compliance with established law, policies, regulations and procedures, State Bank of Vietnam and Vietnam Government. To file supporting documents properly (both soft copy and hard copy).To ensure that all internal and external regulations are complied with and that all credit risks assumed are properly authorized.To ensure that all transactions are processed accurately within agreed TATTo strictly comply with internal policies/local regulations on FX Control/AML/Sanctions.To verify customer signature against authorized signatories, to call back and to obtain confirmation from customers of payment instructions if requiredTo ensure the bank tariffs applied for payment instructions are accurateTo prepare daily reports and monthly operations reports as required by Team Leader.To conduct EOD reconciliation to make sure all payment instructions received before cut-off time are processed same day. To report immediately to unit head if there is any missing items or processing failure for investigation and solution.To take responsibility of pending documents by keep those documents/payment instructions in control, properly log pending documents, follow up with stakeholders to obtain the documents by deadline.To continuously review processes to enhance internal procedures/ work flow.To back up for other in Processing Teams in the unit as and when required.To perform UAT testing, COB testingTo perform others tasks as assigned by and under supervising of team head/Unit Head from time to time. QUALIFICATION:University graduate with min. 4 years of working experience in banking operations.Past experience of handling high volumes in a high-pressure environment.Cross cultural experience.Strong influencing capability.Strong analytical skills in addition to strategic and lateral thought processes.Process improvement focus.Sound knowledge of local regulatory framework.Previous relevant experience preferredFundamental comprehension of financial industry regulationsEffective verbal and written skillsEffective communication and analytical skillsEducation:Bachelor’s/University degree or equivalent experience------------------------------------------------------Job Family Group: Operations - Transaction Services------------------------------------------------------Job Family:Cash Management------------------------------------------------------Time Type:Full time------------------------------------------------------Most Relevant SkillsPlease see the requirements listed above.------------------------------------------------------Other Relevant SkillsFor complementary skills, please see above and/or contact the recruiter.------------------------------------------------------Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.View Citi’s EEO Policy Statement and the Know Your Rights poster.
Job Application Tips
- Tailor your resume to highlight relevant experience for this position
- Write a compelling cover letter that addresses the specific requirements
- Research the company culture and values before applying
- Prepare examples of your work that demonstrate your skills
- Follow up on your application after a reasonable time period