Wind Service Area Manager

Job Description SummaryThe Service Area Manager will manage the safe operation of assigned wind farms and ensure all aspects of the service contract are achieved. This specific role is for Wind Firms located in Fukushima area. The Service Area Manager will manage all people, resources, logistics and reporting required to perform services and maintenance activities to ensure all aspects of the service contract are achieved. These activities contribute to, maintain, repair and refurbish sold or existing products. Includes all types of maintenance service (preventive and remedial), manage maintenance facilities and field services engineering.

Job DescriptionRoles and ResponsibilitiesAct as the single point of contact to the customers for timely and satisfactory resolution of concerns covering a wide variety of support services offered for assigned wind farm. Ensure best possible outcomes and requirements of the O&M Agreements are achieved.

Hire, mentor and manage site staff to ensure assets are maintained to the highest possible standardDevelop and maintain service budget, actively monitor and control business expensesDirect central support teams to raise purchase requests for parts, consumables and engineering support as requiredApprove purchase requests in reference to budget and warranty constraintsSchedule team meetings to ensure GE’s policies and procedures are adhered to by the teamRegularly inspect, in-person, the progress and quality of service site activitiesMaintain reports using GE’s various software management tools and databasesManage the site teams to ensure all work is performed in accordance with the organization policies and proceduresInteract with and provide GE senior leadership regular reports & updatesAnswer questions from internal stakeholders; Leadership, Engineering, Sourcing and Project teams as requiredEnsure that the manpower, equipment and materials necessary to meet job EHS requirements are available at the facility or project site, when neededImplement GEV EHS proceduresReview all site EHS findings and ensure actions are taken to correct reported deficienciesEnsure all accidents and incidents are investigated, and reports completedCommunicate responsibly with employees, HQ, communities, customers, and government agencies regarding environmental health and safety issuesWork with the Regional EHS Manager/Specialist for all management of contractors, including but not limited to ensuring that contractors are appropriately screened before appointment and that their performance is regularly reviewedRequired QualificationsBachelor's degree from an accredited university or college (or a high school diploma / GED with at least 4 years of experience in Services)Minimum of 10 additional years of experience in Customer Service Management/ Project executionA background in management of Mechanical or Electrical projects, especially Power Generation industryBusiness management and commercial acumen for profit and loss control, business and financial reportingDiploma in business management and proven experience in managing projects.

Desired CharacteristicsStrong oral and written communication skillsStrong interpersonal and leadership skillsAbility to influence others and lead small teamsLead initiatives of moderate scope and impactAbility to coordinate several projects simultaneouslyEffective problem identification and solution skillsProven analytical and organizational abilityNoteThis role can be executed as remote base, however, it would require heavy business trips to cover all WFs operation in assigned area. Additional InformationRelocation Assistance Provided: No