General Manager, Solution Design

About UsWhen you work with us you’ll find that we deliver results; without compromising on respect. We value each other’s differences while recognizing individual strength.We are the world’s leading contract logistics company. We create competitive advantage for our customers through customized warehousing and transportation services. We combine our global scale with local knowledge and sector expertise.At DHL Supply Chain (DSC) there's more to a role than the work we do. Whatever your role is, we never forget that you make us who we are. We work hard to make sure a career with DHL is as satisfying and successful as it can be.Join a supportive work environment where you’ll have the tools and training you need to grow and succeed.DHL Supply Chain is Great Place To Work® certified.ResponsibilitiesAbout SDThe Solutions Design department is a specialized team in the logistics industry responsible for tailoring logistics solutions for clients. Their core mission is to design the most efficient and cost-effective supply chain and logistics operations based on the client’s needs, industry characteristics, and business objectives.Main ResponsibilitiesLeads a team to develop and implement warehousing & transport solutions and commercial strategies to meet market and client demandsTranslate customer requirements and bid strategies into actionable project plansPlan and optimize resource allocation across multiple high-priority projectsCollaborate closely with sales and business development teams to deliver effective solutions and drive performanceLeverage global tools and cost models to ensure high-quality, cost-efficient solutionsProvide technical guidance on complex or high-risk projectsLead continuous improvement of design processes and promote best practicesIdentify skill gaps and support team development through training and mentoringFoster strong cross-functional partnerships and maintain key stakeholder relationshipsChampion warehousing and transport innovation- in the areas of automation robotics and mechanisationRequirementsQualifications:Bachelor’s degree required8+ years of supply chain / warehousing/ transport experience in a commercial, customer-centric, or solutions-focused organizationMinimum 2 years of experience managing professional-level team membersKey Skills & Expertise:Team management- leading and guiding a professional team for required outputs in a high pressure environmentStrong knowledge of warehousing operations & warehouse management systems. Including layout (CAD), cost modelling & pricing for warehouse solutionsComfortable with complex data sets; translating them into insights and solution concept needsProven ability to translate customer requirements into value-driven solutionsExperience with product development, operational costing, and cost modelingKnowledge of warehouse automation & mechanization – operational design and functionality Sector knowledge in the technology, retail & life science & retail market is a strong advantage