ABOUT US: Be a part of the growing boutique fitness industry and join our Studio Team! Interact directly with members and prospective members and help them on their fitness journey while you connect and contribute to our studio community in this fun, high-energy and service-focused environment! Riser Fitness, established in 2013, is a multi-unit operator and developer of the Club Pilates franchise system. Riser Fitness is one of the largest and longest operating franchisees. POSITION: The General Manager will oversee all studio functions from sales to instructors.
They will lead all sales efforts; drive membership growth and endeavor to prevent member attrition. The General Manager will hire, train and manage Sales Associates within their studio. The General Manager will utilize discretion and independent judgment in managing the studio and directing the work of employees. REQUIREMENTS: 2+ years of retail/service sales or fitness sales experienceConfident in generating personal sales and training Sales Associates in salesAbility to manage and drive 4 revenue streams:
memberships, retail, private training, and teacher trainingMust be fluent in English and have excellent communication and strong interpersonal skills in person, on the telephone and via emailAbility to excel in a fast changing, diverse environmentAbility to recognize areas of improvement and make changes using good judgementAn affinity and passion for fitnessSolid writing and grammar skillsHighly organized, proficient in data management, ability to prioritize and meet deadlinesProfessional, punctual, reliable and neatStrong attention to detail and accuracyTrustworthy and ability to handle confidential informationAbility to work harmoniously with co-workers, clients and the general publicProficiency with computers and Studio softwareRESPONSIBILITIES:
Lead generation including Grass Roots Marketing and NetworkingImplement sales process to schedule prospects into Intro classesMembership salesManage staff scheduleEnsure that studio retail/products are stocked with accurate inventory countsTrain and Supervise Sales AssociatesHire/Manage instructors at the studioProficiency in ClubReady, to include revenue reports, attendance reports, etcReview instructor evaluations and assist in mentorship/disciplinary action as neededIndependently make decisions related to high level customer serviceCollect out-standing duesMaintain cleanliness and organization of the Pilates StudioEnforce Club Pilates policies and proceduresEnsure all forms, administrative supplies, and studio literature is stocked and visibleSchedule and participate in networking/community events and studio promotionsStrategically manage marketing campaigns to generate leads for the studioBENEFITS AND PERKS:
$69,000Monthly performance bonus opportunitiesHealth Benefits401KPaid Time OffFree Pilates classesUnlimited growth potential within the company
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