General Virtual Assistant

PreviousGeneral Virtual AssistantGeneral Virtual AssistantFull-timeAEST (Australian Eastern Standard Time)We’re seeking a proactive and detail-oriented General Virtual Assistant to support the administrative and operational needs of our growing home cleaning business. This role is ideal for someone who enjoys building systems, streamlining workflows, and creating structure behind the scenes.Key ResponsibilitiesSystems Creation & DocumentationDevelop and document Standard Operating Procedures (SOPs) for daily admin tasks and team coordinationCreate checklists, templates, and guides for cleaning teams to ensure consistency and qualityClient Onboarding & CommunicationSet up and refine onboarding workflows for new clientsDraft and manage communication templates for scheduling, confirmations, and follow-upsScheduling & CoordinationOrganize bookings, reminders, and calendar management for cleaning appointmentsSupport with team scheduling and availability trackingProcess OptimizationIdentify gaps in current operations and propose system improvementsAssist in implementing tools or platforms that enhance team efficiencySkills RequiredStrong organizational and communication skillsExperience in administrative support or operations (VA experience preferred)Comfortable using project management tools, Google Workspace, and scheduling platformsSelf-starter with a knack for creating order and clarityFamiliarity with service-based businesses or cleaning industry is a pluspriness-VAT2025-10-20T17:00:34+10:00Share This Story, Choose Your Platform!FacebookXRedditLinkedInTumblrPinterestVkEmail