Data Analyst

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Job Title : Data Reporting Analyst IILocation: Heredia, Costa RicaWork Mode - Hybrid.

This individual contributor is primarily responsible for working under the guidance of more senior employees to support data-informed decisions under the guidance of more senior employees, assist with data and information gathering for targeted variables in an established systematic fashion, and support data preparation for analytic efforts under the guidance of more senior employees. This position assists with the development, implementation, and automation of business and reporting solutions and assists with data analysis interpretation. "Essential Responsibilities:

• Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback.

• Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies and applying data, and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate. • Assists with data analysis interpretation by organizing and editing reports and presentations telling a compelling story to stakeholders to enable and influence decision making.

• Supports data-informed decisions under the guidance of more senior employees by working with clients to identify and clarify key business needs; assisting in the development of outcomes and process measures; translating business requirements; informing data/information needs and data collection methods; measuring the impact of business decisions on clients, customers, and/or members; working with clients and staff to identify opportunities and methods to improve efficiencies with analysis; supporting end-users; and documenting processes and deliverables.

• Assists with the execution of creative data analytic approaches leading to actionable outcomes by organizing metrics to be analyzed and calculating algorithms and conducting basic analyses under the guidance of more senior employees, including descriptive statistics. • Supports data preparation for analytic efforts under the guidance of more senior employees by cleaning data to ensure quality and accuracy based on provided guidelines; and consolidating data.

• Assists with data and information gathering for targeted variables in an established systematic fashion by cleaning and organizing data; querying, merging, and extracting data across sources; completing routine data refresh and update; and providing user support and documentation. Job Qualifications : List of minimum education and minimum years of experience, level of knowledge, skills, abilities, licensures, certifications and other job-related requirements that must be met to be considered for a position. GCC's cannot hire candidate's that do not meet all of the minimum qualifications. Fewer minimum qualifications and more preferred qualifications broadens the applicant pool. Minimum Qualifications :

Bachelor's degree in Business Administration, Computer Science, CIS or related field and a minimum three (3) years' experience in IT consulting, business analysis, or a related field. Bachelor's degree in Mathematics, Statistics, Engineering, Social/Physical/Life Science, Business, or related field ORMinimum two (2) years experience in data analytics or a directly related field. In lieu of degree, addition three (3) years experience required for a total of five(5) yearsA minimum of 6 months working experience in the following areas below: 1. SQL2. TOAD3. Power BI4. Alteryx5. Tableau6. AccessA minimum of 2 years experience utilizing Excel. Intermediate level. Program graphical functions to display data.

SAdditional Requirements : Knowledge, Skills, and Abilities (KSAs): Data Extraction; Data Visualization Tools; Statistical Programming Language, Relational Database Management;Project ManagementGenpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at genpact.

com and on LinkedIn, X, YouTube, and Facebook. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.