German Content Moderator Hybrid in Sofia (Fixed Shifts)

Start an Exciting Career in Dynamic Bulgaria!Embark on a rewarding professional journey in a country celebrated for its breathtaking landscapes, vibrant culture, and welcoming atmosphere. From bustling cities to serene countryside and historic landmarks, Bulgaria offers the perfect environment to build your career in content moderation and digital safety.About the Role:As a Content Moderator, you’ll play a vital role in maintaining a safe and positive online community. You’ll review, evaluate, and moderate user-generated content to ensure compliance with platform guidelines and community standards. With strong attention to detail, sound judgment, and excellent communication skills, you’ll help create a respectful and secure digital space for users worldwide.Key Responsibilities:Content Review: Evaluate and moderate text, image, and video content to ensure it aligns with company policies and community standards.Policy Enforcement: Identify and remove content that violates platform rules, maintaining a safe and compliant environment.Quality Control: Maintain accuracy and consistency in decision-making while meeting productivity targets.Incident Reporting: Escalate critical or sensitive cases to relevant teams when necessary.Process Improvement: Collaborate with team members to share feedback and enhance moderation workflows.Documentation: Keep clear and organized records of moderation actions and case resolutions.Continuous Learning: Stay informed about updates to content policies, online trends, and best moderation practices.Requirements:Language Skills: Proficiency in German (C1/C2 level) and English (B2 level).Eligibility: EU citizenship or a valid Bulgarian residency card.Experience (Preferably): Minimum 1 year in customer service, content moderation, or related roles.Skills: Strong critical thinking, communication, and multitasking abilities.Work Ethic: Ability to remain objective, work efficiently under pressure, and handle sensitive content with discretion.Benefits:Competitive Salary: Based on experience and performancePerformance Bonuses: Recognition for accuracy and consistencyComprehensive Insurance: Health and life coverage for your peace of mindMeal Allowance: Daily meal support to keep you energizedHybrid Work: Balance the best of in-office collaboration and remote flexibility Ready to make the internet a safer place?Apply today and take the next step in your career as a Content Moderator in beautiful Bulgaria!