Alpha HR

German Customer Advisor

Posted: 37 minutes ago

Job Description

🌍 Join Our Team in Gdansk, Poland!German-Speaking Customer AdvisorAre you a highly proficient German speaker (C1+) with a passion for helping people and exploring the travel world? Here’s your chance to join a global leader in the online travel & hospitality industry, supporting users of one of the world’s most recognized accommodation platforms!This is an exciting opportunity for customer-oriented individuals who enjoy problem-solving, communication, and ensuring high-quality online experiences. Alpha HR offers a full relocation package to help you settle comfortably in Poland’s beautiful coastal city of Gdańsk.⭐ What You Will do:Assist and guide customers by answering questions, providing information, and helping them choose the best option or solution based on their needs.Resolve issues efficiently, such as handling complaints, troubleshooting problems, or processing requests to ensure a smooth customer experience.Maintain accurate records, including updating customer information, documenting interactions, and following company procedures to ensure consistency and quality.🎯 What We Are Lookinfg For:German proficiency at C1+ level.English level of B2 or higher.EU passport or valid Polish residence card.Full eligibility to work in PolandPassion for travel, tourism, and destination management.Excellent communication skills, strong organization, and customer-focused mindset.🎁 What We Offer:Competitive salary and attractive benefits.Full relocation package to help you move and settle comfortably.A vibrant, international, travel-focused work environment.Opportunities for professional development and career growth.📩 Ready to Apply?If you're excited to join a dynamic team and contribute to creating safe and positive online experiences, we would love to hear from you!

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