Global HR Specialist

Global HR SpecialistLocation: Zurich, Switzerland (Hybrid) 3 times a week in the officeReporting to: VP Global HR Business PartnerAbout SwissportWe are a global leader in sustainable and responsible airport services provision, renowned for our unwavering commitment to safety, operational excellence, and exceptional service, shaping a future where air travel thrives on reliability, efficiency, and experience. In 2023, with the support of more than 60,000 colleagues, Swissport provided best-in-class airport ground services for some 232 million airline passengers and handled roughly 4. 7 million tons of air freight at 115 cargo centres.

Across a global network that is unparalleled in the industry, Swissport served airlines at 286 airports in 44 countries across six continents. The culture of Swissport is shaped by our corporate values, which guide our actions and decision-making processes. These values are at the core of our culture, shaping our business and underpinning our commitment to measuring our impact. They capture the essence of who we are at Swissport and help us deliver value across the entire company. "Show You Care" underlines that our actions are perceived and valued from the perspective of the people around us.

So, whatever we do, we do it purposefully and consciously, taking in the perspective of our colleagues, customers, and passengers. “Doing the right things” means that we do the things that are valuable to our colleagues, customers, and passengers. We are trained to do this safely and trusted to do the right thing in any given situation. "Win as a Team" highlights the importance of teamwork. Either we win as a team, or we fall as individuals. Together, we can surpass ourselves and handle any situation.

These values capture the essence of who we are and our unwavering commitment to excellence, and give actionable guidance for individual behaviour of employees, leaders, and executives, serving as a compass for how to act and deliver. Job Summary: The position will oversee the full spectrum of HR administrative and operational activities at our corporate headquarters in Switzerland. The ideal candidate will play a central role in supporting employees and managers across all functions and levels, ensuring compliance with internal policies and local labor laws, and contributing to global HR initiatives.

This role will also include oversight of pre-payroll activities in Luxembourg (approx. 4 employees), supervision of the HQ reception function, and participation in global HR projects as needed. Job Responsibilities: Manage the end-to-end employee life cycle from onboarding to offboarding for all HQ-based staff. Maintain and update employee data in SAP-HRM and SuccessFactors. Collaborate closely with the internal payroll team to ensure accurate payroll data submission. Serve as the main point of contact for employees and managers on matters related to Swiss labor law, social security, and compensation.

Ensure HR processes and systems adhere to internal policies and external regulatory requirements. Provide guidance and support in handling long-term absences due to illness or accidents. Prepare and deliver regular reports: Monthly headcount (DCM report), Quarterly holiday accruals (for payroll), Quarterly holiday status updates for ELT members. Monitor and manage the time recording and absence tracking system. Monitor and manage FTE budget for corporate headquarters, including reporting for FP&A. Support internal audits by ensuring proper administrative documentation. Handle general correspondence with social security offices, insurance companies, and government agencies.

Process and verify HR-related invoices, including withholding tax, daily sickness benefits, accident insurance, and social security fund contributions. Execute, manage and monitor all expatriate contracts. Manage and act as an advisor for the headquarters different pension schemes. Follow up completion of mandatory trainings for corporate headquarters. Act as a member of the Safety and Evacuation group for corporate headquarters. Support the implementation of the new HRIS in Switzerland and Luxembourg. Oversee pre-payroll preparation for the Luxembourg office (4 employees). Including absence management, and other HR administrative tasks. Manage the performance of the reception at the corporate headquarters.

The receptionist will report directly to this role. Contribute to global HR projects and tasks as needed, supporting colleagues in other countries. Qualifications and Competencies: Degree in Human Resources Management or a related field. Minimum of 3–5 years’ experience in HR administration and recruitment, ideally in an international setting. Strong working knowledge of Swiss labor law. Hands-on experience with HRIS systems (preferably SAP-HRM and SuccessFactors). High proficiency in English and German. Strong interpersonal and communication skills (verbal and written). Ability to build and maintain effective working relationships across departments and levels. Flexible, well-organized, and capable of managing multiple priorities.

High personal integrity, energy, and maturity. Demonstrated ability to work both independently and collaboratively in a global context. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. We offer you a permanent position in the exciting and varied working environment of air cargo and ground handling. You’ll be part of a dynamic and friendly team.

Your next stepIf you are looking for this key position in the Human Resources Team at a growing and changing international group that is headquartered in Zurich, we invite you to apply. When you do, please send your resume in English via the Apply button. Due to the high volume of applications we receive, we are unfortunately unable to respond personally to every candidate. If you do not hear from us, please understand that we have decided to move forward with another candidate at this time.

We truly appreciate your interest in the role and the time you took to apply. Equal Employment Opportunity StatementSwissport as an equal opportunity employer bases its hiring decisions on the business need and the best qualified candidates available and does not discriminate in its employment decisions based on any protected category. Candidates who are offered employment may be subject to a criminal record and other background checks as permitted or required by company policy or applicable law.