Global Pricing Manager

OverviewInflux is a growing and profitable startup that delivers on-demand, 24/7 customer support to high-performing tech companies and global brands. Headquartered in Australia and powered by a team of 1000+ professionals worldwide, we pride ourselves on delivering fast, flexible, and scalable support that meets our clients’ exacting standards — every day of the year.We’re currently looking for a Global Pricing Manager to design, implement, and optimise pricing frameworks across Influx. This role will use pricing as a strategic lever to drive revenue growth, improve margins, and ensure our offerings reflect both market value and client expectations. If you thrive in analytical, cross-functional environments and love building systems from the ground up, this opportunity is for you.About the RoleAs the Global Pricing Manager, you’ll be responsible for building and managing Influx’s pricing framework, ensuring all pricing decisions are data-driven, transparent, and aligned with business goals. You will collaborate closely with teams across Growth, Delivery, and Finance to establish governance, tools, and analytics that enable consistent, value-based pricing decisions.In this role, you will:Build and maintain the Influx Price Book as a single source of truth for all product pricing.Develop and operationalise a tiered pricing framework that aligns with product strategies and client segments.Establish feedback loops across teams to continuously refine pricing and track effectiveness.Conduct competitor and market analyses to ensure pricing remains relevant and competitive.Lead the annual price review process, driving accuracy and consistency across the client base.Develop and maintain pricing dashboards and reports for leadership visibility.Identify and act on margin optimisation opportunities to improve profitability.Provide training and tools to help Sales and Delivery teams navigate pricing discussions with clients effectively.What You’ll Need6+ years of experience in commercial management or pricing strategy.Proven experience designing pricing frameworks, tools, or rate cards in a global or complex service environment.Strong commercial acumen with the ability to link pricing decisions to business outcomes.Highly analytical and data-driven, with strong attention to detail.Exceptional communication and stakeholder management skills.Ability to operate in a fast-paced, cross-functional environment.Nice to have:Experience at a top-tier consulting firm, or in BPO, SaaS, or service-based industries.Prior exposure to solutions consulting, deal desk management, or margin analysis.Certified Pricing Professional qualificationWhat We OfferWork-from-home (WFH) arrangement.A supportive, collaborative, and high-performance environment.Exposure to global markets and high-performing international teams.Opportunities to shape pricing strategy and directly impact company growth.Training and professional development to strengthen commercial and analytical skills.If this sounds interesting to you, join us by clicking on Apply!IMPORTANT NOTESInflux never asks candidates to make any payment throughout the recruitment process.Successful candidates will be contacted only through emails ending with @influx.com