Customer Service and Administration

Working from our busy but friendly office on Wexford Main Street you will work with a team of Customer Service Administrators. Ideally, we are looking for a candidate with Transport experience, however, if you feel you have transferable skills without the Transport experience, please do apply. Your daily tasks will include but are not limited to:

-To answer the phone in a polite and timely mannerRecord and report all damagesTo be aware of team goals and to work towards achieving themTo import all EDI files and print the required paperworkEnsure all EDI files are correct as per our traffic system and updated when requiredTo assist in booking gate passes and organising required permitsTo record client instructions on TMS to ensure goods are collected and delivered as requiredTo make shipping bookings with ferry companiesTo resolve any day-to-day issues to ensure goods are collected and delivered as requiredTo manage customer expectationsTo seek additional bookings if work balance needs to be createdTo update the task logTo perform customs functionsTo advise the UK and other cargo partners of all instructions required for them to provide serviceTo plan and prioitise routes in a cost-effective mannerTo achieve and exceed targetsRemuneration is dependent on experience and can be discussed during the interview.

SkillsCustomer Service Administration Data Entry Transport KnowledgeBenefitsFortnightly Payroll