Front of House and Bar Staff

Gourmet Food Parlour is delighted to offer new exciting job opportunities at our Brown Thomas location, situated in the heart of Dublin's renowned department store. Our restaurant is known for its stylish atmosphere, outstanding service, delicious food, and expertly crafted wine and cocktail menus. We're currently looking for enthusiastic and experienced Front of House and Bar Staff, Full time and Part time, to become part of our dynamic team.

We're seeking individuals who are passionate about hospitality, customer-focused, and committed to providing a warm, high-quality experience for every guest-from welcoming diners and ensuring smooth service to preparing and serving drinks with flair. Front Of House Duties And ResponsibilitiesWelcome customers and lead them to their seatsIntroduce our menus and describe different dishes and drinksMake recommendations on specialtiesTake orders and process correctly through EPOS system. Deliver orders to the table in a timely mannerMaintain a section of the restaurant ensuring customers are looked after through all stages of their visit.

Adhere to food, sanitary and safety standardsInspect the quality and looks of the dishes, making sure they uphold standardsIdentify and resolve any special requirements, wants and needs of customers. Be confident in handling complaints and issues calmlyDeliver checks and accept paymentCollaborate closely with other staff membersRequirements And Qualifications1 year of experience as a wait staff or similar roleKnowledge of cash register and any ordering information systemCustomer oriented approachCritical thinker and problem-solving skillsGreat interpersonal and communication skillsBe calm under pressure & be able to multitaskStrong food and wine knowledgeMaintain regular and consistent attendance and punctuality.

Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidaysMeet store operating policies and standards adhering to HACCP guidelines and store safety and security. Engage with and understand other team members through clear and pleasant communicationComply within company dress and personal hygiene code that meets HACCP guidelinesAvailable to perform many different tasks within the store during each shiftHave a valid work permit/visaWe are also looking for an experienced Barista/bartender to join our team on a Full Time and Part time basis in our Brown Thomas Restaurants.

Knowledge, Skills And AbilitiesProven work experience working as a bartender/barista. Minimum 1 year experience. Excellent knowledge of mixing, garnishing and serving drinksExcellent knowledge of preparing all coffee types and hot beverages that meet quality standardsKnowledge of operating/maintaining and cleaning coffee machine and grinder. Preparation of dessert plates and displays.

Positive attitude and excellent communication skillsAbility to keep the bar organized, stocked and cleanMaking drinks and remembering cocktail recipesDemonstrate a thorough understanding of all the menu offeringsBe able to recommend options based on a customers preferencesProperly handle and maintain all equipmentRespond to orders, questions, concerns, and complaints in a polite and efficient mannerAccurately handle cash and credit card payments, following appropriate cash-handling proceduresObserve relevant health and safety standardsClean bar and all equipment and reset and restock up for the next shift as necessaryDemonstrate excellence in customer service, acknowledging customers even when not in direct contact on the floorBe ready to assist the Front of house team in service as neededRequirements:

Maintain regular and consistent attendance and punctuality. Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidaysMeet store operating policies and standards, including providing quality beverages and food products, meeting HACCP guidelines, cash handling and store safety and security.

Engage with and understand our customers, including discovering and responding to customer needs through clear and pleasant communicationComply with a strict dress and personal hygiene code that meets HACCP guidelinesPrepare food and beverages to standard recipes and/or customized to meet our customers' requirementsAvailable to perform many different tasks within the store during each shiftDesirable : Relevant training certificateBarista trainingLatte artWine knowledgeCocktail/mixology experienceGood Knowledge of the hospitality industryWhat We OfferOpportunity to work in a prestigious location with a supportive team. Store discounts. Employee assist ProgramOngoing training and career development opportunities. A dynamic, stylish environment with a focus on excellence.

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