About GretelGretel is an independent branding, strategy and design studio based in Brooklyn, NY. We are both rigorous and experimental, intellectual and intuitive in our pursuit of smart, striking solutions to the complex challenges of modern branding. From local arts and culture to global commercial projects, our practice spans diverse sectors, disciplines, and formats. We uncover what organizations truly stand for and create the most unique expression of that truth—a process demanding genuine curiosity and innovation. To support this approach, we foster a creative culture rooted in education and experimentation both inside and outside the studio.
We balance client projects with internal creative exploration, dedicating every Wednesday to cultural programming, including cross-disciplinary talks, hands-on workshops, and screenings. We seek inspiration beyond our studio walls through museum visits and field trips, drawing connections between design history and new approaches. We nurture growth through a creative stipend and intentional mentorship, pairing team members based on complementary skills, creating an environment where everyone both teaches and learns. Our New Design High School mentorship program and partnership with Diversity in Design extend this philosophy into the wider community.
About the RoleWe’re looking for a highly organized and proactive Mid-Level Operations Coordinator to join our team. This role blends resource management with department-wide operational support, playing a critical part in helping our projects and people run smoothly.
What You'll DoSource and book freelance talent based on project needsManage freelance onboarding and invoicing in coordination with our bookkeeper Support the New Business team with project planning and resourcingMaintain up-to-date project timelines and assignments in tools like Figma and FloatManage our Internship Program in partnership with Creative LeadsAssist the Director of Project Operations with ad hoc operational tasks and initiatives:
- Client invoicing - Studio culture - PTO workflowWhat We're Looking For3-5 years of experience in operations, production, resourcing, or a related roleStrong attention to detail and follow-throughFamiliarity with creative or agency environments is a plusComfortable using project management tools like Float, Figma, and Google WorkspaceA team player who’s adaptable, solutions-oriented, and curious about all aspects of the businessBenefits + PerksHybrid model (3 fixed days in office, 2 remote) 20 of your typically fixed days can be changed to remote each year, prorated based on start (the flex day count might change in the future) 401k plan with a discretionary employer matchHealth care coverage:
for basic Aetna medical, dental, and vision plans, Gretel covers premiums with no additional cost to staff20 days PTO, prorated based on start (vacation/personal, sick days don’t count)5 Refresh days (can be used for mental & emotional wellbeing)23 office bank/holiday closings (includes 2 week December holiday)Weekly Breakfast (Mondays)On-site and off-site creative workshops, guest speakers, team outings and other opportunities to connectPaid parental leaveRelocation stipend on a per-case basisLearning and development stipend Base Salary Range$80,000 - $90,000
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