Training Manager

Reports to: Sr. Manager, Business Planning & TrainingThe Training Manager is responsible for developing, implementing, and overseeing employee training programs that enhance workforce skills, improve performance, and ensure compliance with company standards. This role involves working closely with leadership to identify training needs, creating engaging learning experiences, and measuring the effectiveness of training initiatives. Key ResponsibilitiesDevelop and implement training programs to support employee development, leadership growth, and operational excellence. Assess training needs through surveys, consultations, and performance evaluations. Design and deliver engaging training materials, workshops, and e-learning courses. Monitor the effectiveness of training programs and provide recommendations for improvement.

Oversee onboarding programs to ensure new hires receive comprehensive training. Train, Manage and Develop Sales Assistants. Collaborate with department leaders to align training with business goals and industry standards. Maintain training records, track employee progress, and ensure compliance with company policies. Stay up to date with industry trends, learning technologies, and best practices. Manage training budgets and vendor relationships when outsourcing learning solutions. Provide coaching and mentorship to employees and leadership teams. Other duties as assigned.