Groups Invoicing & Collections Agent

The Invoicing and Collections Agent is responsible for managing invoicing and collections activities across multiple entities within the group. The role ensures timely, accurate billing, effective credit control, and consistent application of group policies while maintaining strong relationships with internal stakeholders and external customers.Salary Range: US$50-60kKey ResponsibilitiesInvoicingPrepare, generate, and issue customer invoices accurately and on time for multiple group entitiesEnsure invoices comply with contractual terms, pricing agreements, and tax requirementsResolve invoicing discrepancies and customer billing queries promptlyMaintain accurate customer master data and billing recordsSupport month-end invoicing and revenue recognition processesCollections & Credit ControlMonitor accounts receivable balances across the groupProactively follow up on overdue invoices via phone, email, and written correspondenceAllocate incoming payments and reconcile customer accountsEscalate high-risk or long-overdue accounts in line with group credit policiesAssist with credit limit reviews and customer credit assessmentsStakeholder CollaborationLiaise with sales, finance, and operations teams across group entitiesBuild and maintain professional relationships with customers to support timely paymentsAct as a point of contact for invoicing and collections-related queriesRequirements and QualificationsDiploma or degree in Finance, Accounting, Business, or a related fieldPrevious experience in invoicing, accounts receivable, or collectionsStrong understanding of billing processes and credit control principlesProficiency in accounting systems and Microsoft ExcelHigh attention to detail and strong organizational skillsConfident communicator with a professional and customer-focused approachAbility to manage multiple entities, deadlines, and priorities